This page explains how THE ROCKS, Inc. and ClubExpress collect, use, protect, and manage personal information.
Personal information may be collected when users interact with the website, register for events, donate, volunteer, apply for programs, or participate in organizational activities.
Information is used to operate the organization, provide services, maintain accurate records, communicate with members and supporters, and support nonprofit activities.
ClubExpress uses technical and operational safeguards to help protect personal information. Sensitive information such as passwords and payment data is protected through secure systems and encryption.
While no online system is completely risk-free, THE ROCKS, Inc. and ClubExpress work to maintain a secure and trustworthy online environment.
Personal information may be shared only when necessary to operate the organization, provide services, process payments, manage events, support vendors, comply with legal requirements, or protect platform security.
ClubExpress does not sell personal information for marketing or revenue purposes.
Members may log in to view and update personal information, change privacy settings, and manage communication preferences. Non-members may request access, correction, or deletion of personal information through the organization’s contact process.
Users may also request that their information be deleted, subject to the organization’s need to maintain accurate legal, financial, and operational records.
The website may use cookies, log files, IP addresses, browser information, and related technologies to support login sessions, improve performance, protect security, and understand website usage.
If ClubExpress mobile features are enabled, the app may request permissions such as calendar, notifications, storage, camera, phone, or location. These permissions are used only for app-related features and user-selected actions.
California residents may have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, how it is used, whether it is shared, and the right to request deletion.
This website is not intended for unsupervised access by children under 13. Personal information from children under 13 is not knowingly collected.
Questions about this Privacy Policy or data practices may be submitted through the Contact Us page or directed to ClubExpress.
ClubExpress
1213 W. Morehead Street, 5th Floor
Charlotte, NC 28208
Phone: 1-866-HLP-CLUB (457-2582)
Email: privacy@clubexpress.com